Crisis & Emergency Services

Adult Protective Services
800 W Court St Pasco,
Hours: M-F | 8:00 AM - 5:00 PM
1-866-363-4276
Accepts and investigates reports of abuse, neglect, or exploitation of vulnerable adults.


American Red Cross
7202 W Deschutes Kennewick,
Hours: M-F | 8:30 AM - 4:30 PM
(509) 783-6195
Provides disaster relief and emergency communication between family members and active duty military personnel.  Also offers: first aid, water safety, CPR and babysitting education classes. 


Benton Franklin Crisis Response Unit
2635 W Deschutes Ave Kennewick,
Hours: 7 days a week, 24 hours a day.
(509) 783-0500
Toll Free 1 (800) 783-0544
Provides acute and emergent mental health intervention services. Services include crisis intervention, information and referral, grief counseling, education, emergency assistance with psychiatric medications, and consultation.


Child Protective Services (CPS)
Division of Children & Family Services (DCFS)
1661 Fowler Richland,
Hours: M-F | 8:00 AM - 5:00 PM
(509) 585-3000
Child Protective Services, Child Welfare Services, and Family Reconciliation Services. Accepts and investigates reports of abuse, neglect and exploitation of vulnerable children.


National Child Abuse HOTLINE
Hours: 7 days a week, 24 hours a day.
1-800-422-4453
1-800-4-A-CHILD
The hotline provides information and referral for anyone with concerns about child abuse.
All calls are anonymous and confidential. 


Poison Control Center
Hours: 24 Hours
1-800-732-6985 Hotline
1-800-222-1222 Center
Provides 24-hour emergency medical assistance, information and education about toxic substances or suspected poisons.


Safe Harbor Support Center for Children, Youth and Families
Crisis Nursery, Training Center & My Friends Place
1111 N Grant Place Kennewick, Washington
509-374-4902
Fax: 509-374-2703
Safe Harbor Support Center is committed to the prevention of child abuse and neglect by providing a safe, nurturing environment for children and youth when there are no other alternatives.  Safe Harbor provides outreach support and training to assist families in establishing a safe and stable environment.


Suicide Hotline
Hours: 7 days a week, 24 hours a day, including holidays
509-943-7728


Support Advocacy and Resource Center (SARC)
830 N Columbia Center, Kennewick, Washington
Hours: M-F | 8:00 AM - 5:00 PM
(509) 374-5391 24 hours
1-888-846-7273
Provides assistance to victims of sexual assault and/or abuse, their families and friends.  Services include counseling, information and referrals, emotional support, education and support groups.


WA State Poison Control Hotline
1-800-732-6985  Hotline (24-hr toll free)
1-800-222-1222  Center (24-hr toll free)
Provides 24-hour emergency medical assistance, information and education about toxic substances or suspected poisons.